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GENERAL BROWSING INFORMATION

Footlib gathers navigational information during your visit to our website. In the process of gathering navigational information, non-personally identifiable information or PII (i.e. domain type, browser version, service provider and IP address) may be collected. The navigational information tells us about the use of our website by visitors, including the areas of our site that are most visited or the time of a last visit to a page and the technical efficiencies of our website and services. Such navigational information helps improve our visitors experience by recognizing and delivering user-friendly features or offering that our visitors prefer.

 

PERSONAL INFORMATION

Footlib collects personal information from you (e.g. your name, address etc.) when you visit our website. This information is used to fulfill your request for information or your consent to receive communication from us.

 

Footlib may ask you to provide personal information when you create or update a Footlib account, sign up for our Newsletter, place an in-store order, enter a contest, participate in a survey, shop online, check the status of an order or review order history, provide a review about our products, purchase, search for products on our site or provide information about your shoe preferences.

 

Cookies are small data files that your browser places on your computer or device. The use of cookies allows us to learn more about the way you interact with our content and help us improve your browsing experience when visiting our website. Please note that most browsers automatically accept cookies. If you do not want cookies to be used you may choose to delete or block cookies via configuration within your browser.

 

When you create a Footlib account or place an order with us, the personal information that we collect may include your; first and last name, home or other address, telephone number, email address and billing, payment and financial information.

 

We will not share your personal information with any organization other than related companies and those third parties directly related to the delivery of the products you have purchased from Footlib website and as is necessary to process Cash on Delivery (COD) or Easypaisa.

 

We will not sell and/or share your personal information to any third party without your permission, but we cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed to our website.

 

However, we may be under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of Footlib, its customers, or employees. This includes exchanging information with other companies and organizations for the purpose of fraud prevention and/or investigation purposes.

 

WE USE PERSONAL INFORMATION COLLECTED FROM YOUFOR THE FOLLOWING PURPOSES:

To deliver the products you have ordered (for example to our courier), fulfilling any requests that you have created and process your return and exchange.

To update you on the delivery of the product and for customer support purposes inthe event of order or delivery difficulties and responding to your inquiries.

To manage and develop new business, administer accounts, collect and process payments.

To better understand your needs and preferences, possibly through carrying out research on our users’ or product evaluations.

To deliver information of marketing/promotional materials through various communication channels.

 

We may pass your name and address on to a third party inorder to make delivery of the product to you (for example to our courier).

 

All Footlib guests have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue to receive marketing communication from us and/or selected third parties, you should inform us by emailing your request to feedback@footlib.com

 

UPDATING YOUR PERSONAL INFORMATION

We strongly advise to keep your personal information accurate and up to date. In order to do this, you can review, update, change or modify your personal information including billing and shipping information by logging into your account on www.footlibonline.com

 

CHANGES TO THE PRIVACY POLICY

Footlib reserves the right to modify and change the Privacy Statement in whole or or in part at any time. Any changes to this policy will be published on our site and shall be applicable from date of publish.

 

QUESTIONS OR CONCERNS

If you have any queries with respect to our Privacy Policy, please feel free to contact us at feedback@footlib.com